At Mega Charge, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, including Smart Fast DC Chargers and Smart AC Chargers. By using our services, you consent to the practices described in this policy.

1. Information We Collect

1.1 Personal Information: When you use our services, we may collect personal details such as your name, contact information, payment details, and vehicle information. 1.2 Usage Data: We collect data related to your charging sessions, such as location, charging duration, and energy consumption. 1.3 Technical Data: We may collect device information, IP addresses, and log data for security and service improvement.

2. How We Use Your Information

2.1 To provide and improve our charging services.
2.2 To process payments and transactions securely.
2.3 To enhance customer support and user experience.
2.4 To comply with legal obligations and ensure service security.
2.5 To send important service updates and notifications.

3. Data Sharing & Third Parties

3.1 We do not sell or rent your personal data.
3.2 We may share necessary data with trusted partners, such as payment processors and service providers, to enhance service functionality.
3.3 We may disclose information if required by law or to protect against fraudulent activities.

4. Data Security

4.1 We implement industry-standard security measures to protect your data.
4.2 Despite our efforts, no system is 100% secure. Users should take precautions to protect their accounts.

5. Your Rights & Choices

5.1 You have the right to access, update, or delete your personal data, subject to legal and operational requirements.
5.2 You can opt out of marketing communications at any time.
5.3 You may disable location tracking via device settings.

6. Cookies & Tracking Technologies

6.1 We may use cookies to improve user experience and analyze site traffic.
6.2 Users can manage cookie preferences through browser settings.

7. Changes to This Policy

7.1 We may update this Privacy Policy from time to time. Users will be notified of significant changes.
7.2 Continued use of our services after changes implies acceptance of the revised policy.

8. How to Delete Your Account?

You can delete your account by following these steps:

Open the app and go to Account Privacy> Delete Account> Select Reason.

Click on “Delete” and confirm your action.

Your data will be softly removed.

If you need further assistance, contact us at sales@megacharge.co.in

9. Contact Information

For any questions regarding this policy, please contact us at:
Email: sales@megacharge.co.in
Phone: +91-1143590917
Website: https://megacharge.co.in/

Thank you for trusting Mega Charge! ⚡